Concept of RESORT

The concept of the RESORT system contains a Resort Service Centre (RSC) and several Resort Client platforms which are connected via ISDN, cable, LAN, wireless LAN etc. The system provides the following functionality:

• RCI (Remote Control Interface) for "real time synchronisation" of RT systems
• easy-to-use scaleable User Interface
• real time communication and interaction (audio & video, H.323 compliant)
• database access
• file transfer
• synchronisation of file systems
• text communication
• platform independency
• security

and offers three different modes of operation:

• In the telephone mode RESORT provides hands free communication between user and service provider. If the bandwidth is large enough an additional video link can be established.
• In the student-teacher mode an additional data-link is established. The service provider will load exactly the same RT application as the user is running. The two applications - at the user’s site and at the provider’s site - will be synchronised via the data link.
• In tele-service-mode the service provider will have the possibility to down- and upload files from and to the user’s PC, modify configurations and test the changes he/she has made.